Effective Date: April 24, 2025
At WeBuyGoods.co.uk, operated by Rebootique Ltd, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our services.
1. Who We Are
WeBuyGoods.co.uk is a UK-based business that purchases electronic items, including fully working devices and those sold as spares or repairs. We operate nationally and offer a local pickup/drop-off service in the Greater Manchester area.
2. Information We Collect
We may collect the following personal data:
- Your Contact Information – Name, phone number, email, and delivery details.
- Device Details – Make, model, condition, and any supporting information.
- Payment Information – Bank account or PayPal details.
- Service Preferences – Including pickup/drop-off scheduling.
- Communication Records – Quotes, messages, and order history.
3. How We Use Your Data
We use your information to:
- Provide quotes for your electronic items.
- Contact you with updates or service confirmations.
- Arrange collection or delivery of your items.
- Verify device condition.
- Make payments via bank transfer, PayPal, or cash (for local pickups).
- Comply with legal and financial obligations.
4. Legal Basis for Processing
Your data is processed under:
- Contractual necessity – To fulfill our agreement with you.
- Legitimate interests – Such as fraud prevention and business operations.
- Legal obligations – Such as financial compliance and tax requirements.
5. Who We Share It With
Your data may be shared with:
- Couriers and logistics partners – For shipping and pickups.
- Payment processors – For secure transactions.
- Regulatory bodies or law enforcement – When legally required.
We will never sell your data.
6. Data Security
We maintain robust security protocols to ensure your personal data is kept safe, accurate, and only accessible by authorized personnel.
7. Data Retention
Your information is kept only as long as necessary to:
- Provide our services.
- Meet legal or regulatory obligations (typically 6 years).
- Resolve disputes or enforce agreements.
8. Your Rights (GDPR)
You have the right to:
- Access the data we hold about you.
- Correct inaccuracies.
- Request erasure, restriction, or objection to processing.
- Withdraw consent at any time.
- File a complaint with the ICO.
To exercise your rights, contact us using the details below.
9. Cookies & Website Tracking
Our website may use cookies to analyze traffic and improve user experience. You can manage cookie preferences in your browser settings.
10. Changes to This Policy
We may update this Privacy Policy periodically. All changes will be published on our website with the updated date at the top.
11. Contact Us
If you have questions about your privacy or this policy, please contact us:
Email: sales@webuygoods.co.uk
Phone: +44 7587 126212
